Q&A

  • Follow up

    April Chen | 2021-12-07 | Hits 29597
    • To whom this may be concerned,


      Thank you so much for your reply. I will sent out the package tomorrow:) I'm wondering how much you will pay for the shipping, and is there any shipping receipt I have to send you? Moreover, to receive the new jacket on time, do you guys have an express shipping? Hope to see your response as soon as possible. Thank you so much.


      Best regards,

      April

  • 미국 | 2021-12-08

    Hello!

    When We checked your order, you bought a jacket of size S that you were supposed to exchange.
    Then, we will deliver this product right away.
    And if you send us the M-size jacket, we'll take care of it as a return.
    When you send it to us, you only need to pay the delivery fee in advance and don't need to give us a receipt.
    When the product arrives, we will refund the M-size jacket.
    This is a way to receive delivery much faster.
    That's a good choice. :)

    Then, if you have any more questions, please feel free to contact us.
    Thank you.

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