Q&A

  • Request for a return

    April | 2021-12-07 | Hits 29096

    • To whom this may be concerned,


      I purchased a Oversized Oblique JKT MU and a Notable Twill PNT BK [Slim-Fit] on November 27 on the United States site. And my order number is 20211127_VE8_0000259. However, after I received the package today, I would like to return the jacket only because it is too big for me. If the return is not acceptable, I would like to exchange for a S size. If both return and exchange are possible, I prefer the exchange. Thank you so much for your understanding and help. Have wonderful day.



      Best regards,

      April

  • 미국 | 2021-12-07

    Hello!

    Of course, you can exchange or return it.

    Order Number: 20211127_VE8_0000259
    Oversized Oblique JKT MU SIZE : M => SIZE : S

    We will accept the exchange as above.

    In the case of exchange due to the customer's change of mind, the customer pays the round-trip shipping fee.
    First of all, please send the product to the address below.
    (Please pay the shipping fee in advance.))

    Zipcode : 25053
    64 , Ingu - gil , Hyeonnam - myeon , Yangyang - gun , Gangwon - do , Republic of Korea
    USS2
    +82-10-2039-8523

    When the product arrives, we will send you the exchange product again.
    When sending the exchange product, we will measure the shipping cost and send you a payment information email.

    If you have any other questions, please feel free to contact me.

    Thank you.

    shopping guide
    https://en.uss2official.co.kr/Help/main

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