Thanks for your visit. This is a membership-based shop. If this is your first visit, please sign up first.
How to order a product
1. If you've find favorite items, please put in the basket (Direct order to go beyond the screen, the "Order" and click)
2. Product purchase will proceed. Product name and quantity, size, check the fare.
3. Please put your order name and address.
4. Please select payment method.
5. For orders, please check the amount you're willing to pay.
6. Payment by Credit Card If you have selected, enter your billing information to payment window after please complete the payment.
※ product color, texture, etc. due to the nature of the computer display, the actual colors may look different.
Contact
- Address : 4F, 16, Hannam-daero 8-gil, Yongsan-gu, Seoul, Republic of Korea
- e-mail : uss2official@naver.com
Delivery
- Shipping Fee
International shipping fee will vary depending on the shipping company rate basis. (including box weight)
- Delivery Date
Normally, it takes about 3~5 business days from your order Product Availability countries, commodity shipping, inventory clearance, etc., depending on the circumstances may vary.
Starts when the goods shipped, the purchaser, e-mail or My Page> Order Details page can check the shipping information.
- Attention (Below can be arrived a little late on the day. With that in mind, we are seeking your understanding)
Customer did order without business hours.
Our temporary holiday, New Year, summer holidays.
Shipping congestion, inclement weather conditions and etc.
Saturdays, Sundays and national holidays for the ordered goods will be shipped the next business day.
Payments
- Payments
Total payments for the Products + shipping
※ Not be responsible the customs taxes and duties.
- Duties & Taxes
Overseas purchases are considered personal income and may be subject to import duties and taxes depending on the purchase amount.
Please understand that these charges are charged by the destination country and are not related to us.
- Payment agent enterprise
[Eximbay, PayPal]
- Shipment status will be sent after payment confirmation is complete.
Cancel/Exchange/Refund
We are carefully checking quality and inspection the products. however, we are responsible for exchange which defective product.
Please let me know when you return the item.
※ [USS2]contact for an email address.
[uss2official@naver.com]
- For Cancellation
You can cancel the order via e-mail or Q&A only if the product is being prepared.
If you purchase with non-deposit account, you can cancel order in my homepage by yourself before payment.
If you'd like to cancel order for your own will after shipment, buyer has to bear the shipping fee back and forth.
- For return and replacement
If you need to exchange/return goods, please contact us via email or board for application within 7 business days after arrived the product.
Under the condition of inappropriate size, you can exchange when stock is available.
Exchange/refund caused by a change of buyer's will, we may charge you handling fee and buyer is responsible for shipping fee back and forth.
As soon as your application is confirmed, we will inform you corresponding cost.
Seller is responsible for shipping fee if product is not described as advertisement, defective goods, shipped incorrectly item.
※ In addition, exchange/return is carried out as per terms&policy.
- Case of impossible return
non-defective, shipped correctly item
Doesn’t have any reason for return
customer tear off the tag, label and price from the product.
All the items must be unworn and in same condition it was received
Any scratch and damage by customer
Products must be returned in the original box or packing
If you have not follow the return schedule
For same categories goods, please copy the original item or damaged package
- Cases that do not correspond to defective products
Thread fraying / end of thread
some dirt
buttonhole hole
Hard zipper (hard to open and close)
creases from shipping
- A/S Guide
With our A/S, we aim to help you find the best solution for your beloved product.
In the case of fabric, subsidiary materials, and sewing defects: Free repair or refund of purchase price is possible within one year from the date of purchase.
However, you cannot get a refund after wearing it.
We are not responsible for compensation for product damage due to consumer carelessness, deformation due to washing mistakes,
and quality abnormalities of products that have passed the warranty period, but if it is possible to repair it, we will repair it at actual cost.
The damage compensation request will be notified within 7 days from the date of request and compensation details,
and compensation measures will be made within 14 days from the date of notification.
Personal Information Control Manager [View Privacy Policy]
- Contact Person : Noh Ji Young
- E-mail : uss2official@naver.com
